Without a doubt. People trust reviews now more than ever. It’s a way for potential customers to get a glimpse into what doing business with you is really like. It is easier than ever for people to see what your customers are saying about you. Don’t you want to be a part of that conversation?
Share the good feedback and manage any complaints with a personal response in a timely manner. Your response times and content are both crucial in maintaining those great customer relationships.
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Don’t get overwhelmed. Our team of Manta Pros are available to help manage it all and make sure you always know how to respond to any kind of feedback that comes your way.